Invoices on WhatsApp

Take payment and the tax invoice reaches your customer’s WhatsApp as a PDF, then a message each time the order moves.

How it works

Payment at the till
The order is paid at the counter. Only an order with a named customer sends anything; a sale with no customer stays at the counter.
The invoice goes out
The customer gets the same receipt PDF the till prints, with the ZATCA QR and a second QR that opens the order’s status.
Each status follows
Processing, ready, delivered or canceled: each sends a short message, in the language the customer chose.
Every message on record
Settings lists each message as sent, delivered or read, against the month’s allowance.

Consent: Four switches decide, and any one of them stops a message: the shop’s policy, the customer’s own choice, their profile, and the cashier unticking WhatsApp for that sale.
Sending number: Messages go from the Tamem number, unless your shop has been set up with its own.
Monthly allowance: Each plan has one. Past it, automatic messages stop and are logged, so nothing is dropped without a trace.
Sending by hand: The owner, or staff whose role allows it, can send an invoice again from the order.
Not included: Sales with no customer, a second try after a failed send, and appointment reminders, which reach the customer app as notifications.

Phase 2 invoices, chained by hash

Your shop on their phone

Sell at the counter, offline too

Take a payment and the customer gets the tax invoice as a PDF. Move the order along and they get a message. Nobody at the counter types anything.

The invoice itself: The PDF is the simplified tax invoice, with its ZATCA QR and a second QR that opens the order’s live status.
Only with a yes: Each customer agrees shop by shop. You choose whether the cashier sends it every time, never, or asks at each sale.
In the customer’s language: Arabic, English or Urdu, whichever the customer chose.
Every message on record: Settings lists each message as sent, delivered or read, and how much of the month’s allowance is left.
Nothing to set up: Messages go out from the Tamem WhatsApp number, unless your shop has been set up with its own. You don’t need a WhatsApp Business account to start.
Deliveries and moved bookings too: Delivery updates go out the same way, to customers who said yes, and so does an appointment you move to a new time. Other appointment notices come through the customer app.

We set it up with your catalog and your prices, on your counter. You watch it print, and decide.