Your whole shop, in one system.
Tamem runs the counter, the back office and the customer app for shops in Saudi Arabia. Take a payment and the tax invoice lands on your customer’s WhatsApp.
Three apps, one system.
Each one opens in a browser. Open one for what it does and where to find it.
Priced by your size, not your volume.
No fee per order. Every plan includes the customer app, ZATCA invoicing and offline orders.
Setup is us, in your shop. Your catalog, your prices, your staff. Included in every plan.
Asked and answered.
If yours isn’t here, ask. A person answers.
The tax invoice as a PDF when they pay, then a message each time the order moves: being processed, ready for pickup, delivered. If you move their appointment, that goes on WhatsApp too; other appointment notices come through the customer app.
Only if your shop has been set up with its own number. Otherwise they go out from the Tamem WhatsApp number, so there’s nothing to set up. Either way, the invoice inside carries your shop’s name, VAT number and QR.
Then they don’t get any. Customers agree shop by shop, and the cashier can untick WhatsApp for any sale, which silences that order completely.
We come to your shop and do it with you. It depends on the size of your catalog, not on the software. A small counter is an afternoon.
Yes. Their names and numbers come in during setup, along with your catalog and prices, opening stock and expenses. Past orders don’t come across, so history in Tamem starts from your first sale.
Yes. Offline orders queue on the tablet with an id it made itself. The server matches on that id, so syncing twice can’t create a second order.
Not fully yet. Tamem builds every invoice and credit note as a Phase 2 document the moment it is issued: hash chained, QR coded, in the UBL format ZATCA specifies. Signing and reporting to ZATCA start once your shop is connected to ZATCA, and that connection isn’t open on Tamem yet.
Arabic, English and Urdu. Item names are stored in all three, so the receipt reads right whichever language the cashier uses. Arabic and Urdu flip the whole layout.
Yes. Tamem is built around a catalog, services and a price per combination, not around washing. Stock is a flag on the item, so a laundry can sell retail beside its services.
Tell us about the shop.
Leave a number and someone from Tamem calls you back, usually the same working day. No demo account, no card, no sales sequence.
Take a real order on it first.
We set it up with your catalog and your prices, on your counter. You watch it print, and decide.